Refund policy
Refund & Return Policy
We want you to feel confident with every purchase.
30-Day Money-Back Guarantee
You have 30 days after receiving your item to request a return.
Eligibility for Returns
To be eligible:
- Item must be unused and in original condition
- Must be in original packaging
- Proof of purchase required
Non-returnable items
- Gift cards
- Clearance items
- Personalized/custom products
Damaged or Incorrect Items
If your item arrives damaged or incorrect, please contact us within 48 hours with photos. We will:
- Send a replacement OR
- Issue a full refund
Refunds
Once we receive and inspect your return:
- Approved refunds will be processed within 3–7 business days
- Refunds will be issued to your original payment method
Return Shipping
- Customer is responsible for return shipping unless item is defective
Exchanges
We only replace items if they are defective or damaged.
Contact
For any return requests, contact us at: postmaster@homiekits.com
Remember
We stand behind the educational value and quality of our toys.